Top Questions

How do I get started?

It is really easy to get your whambanners account up and running:

  1. Create a free whambanners account.
  2. Upload your banner advert by creating a new ad.
  3. On completing the creation of your new ad copy the html code.
  4. Paste the html code into your own webpage

How many impressions do I get?

You get 2000 impressions per banner size (6000 in total) when you join us.

Your banner will be displayed on the network 8 times for every 10 times a banner is displayed on your own site.

You also get 10 free impressions each time someone clicks on a banner being displayed on your website.

From time to time we give our members free gifts of impressions. This usually takes the form of 100-500 free impressions depending on how much spare capacity we have in the network.


What is the difference between joining as an advertiser and an exchange member?

Exchange members must display the html code on their sites and generate impressions for their banners through participation.

Advertisers do not display code on their site, they submit a banner for cash and their banner is then added to the network. Advertisers get a better weighting for banner views on the network due to their paying status.

Exchange members can also top-up their impressions by purchasing extra ones in the same way as an advertiser account. The key difference is that opening and Advertiser account means you do not have to worry about adding code to your site.

Help Section

If your question is not answered by this help section please feel free to send us a message via the internal messaging system in your account. Please note that if you message us and the answer is in this help page then you will simply be referred back to this page, so please read the help section thoroughly.


How much traffic can I expect to gain?

There is no guarantee unfortunately. There are lots of reasons why you may not get traffic to your site. It may be that your banner is not attracting people to click on it - this is the most common issue. Do a search on the net and read as much as you can about successful banner adverts. Color, animation compelling messages and a solid call to action are all reasons to click on a banner.

Also consider the positioning of your html code. If you are not displaying whambanners exchange banners high up the page, then you are probably not going to earn much from people clicking on the banners and earning you more impressions.

Most banner clickthrough rates are around 0.5 to 1% - any more than that and you are beating the averages. So remembers that you need to generate lots of impressions to get the ratio of clicks you would like to your site. It is a numbers game plain and simple.

Be aware also of brand awareness. If you have a compelling company or site name, use it on your banners. Even though people may not be clicking through your banners, they may well be seeing the name and remembering it in the future. Banner advertising is not just about clicks to your site, it is about building a visual awareness of your site for the future.


What dimensions of banner can I use?

We accept the following banner dimensions and file sizes:

  • 468x60 pixel Standard Banner
  • 728x90 Pixel Leaderboard Banner
  • 234x60 pixel Half Banner

Banners cannot be bigger than 20Kb in size. This is a very generous file size limit as a lot of banner exchanges offer around a max of 10Kb file size. In this modern broadband age we are confident that files up to 20Kb are fine, however we ask you to remember that some people still use dial-up or slower connections, so minimising your file size is ALWAYS vital. If you can get your banner file size to around 10-15Kb then you are doing fine.


What file formats can I use?

You can upload your banners in gif, jpg, png and swf (flash) format. If your banner is not in the correct format or the correct file size then try editing it in a progream such as Paint Shop Pro. You can decrease the file size of your banner by decreasing the color depth for example and then re-save in a supported format. Don't forget that in your members account you have access to our exclusive online design tool which will do all the hard work for you!


How many banners can I use in my account?

You can use two of each size. This gives you a total of up to 6 banners you can display around our network. You also get 2000 free impressions per size on joining, giving you 6000 free impressions in total! Advertisers get 5 banners per size for their paid campaigns to give a total of 15 banner slots in the network for maximum flexibility.


Can I open more than one account?

No. You can only open one whambanners exchange account. Multiple accounts are forbidden and will be deleted if found. We do permit you to have one exchange account and one advertisers account however as you can be a member of the exchange while quite seperately conducting a paid advertising campaign on our network.


Can I add the html exchange code to all pages on my site?

Yes you are permitted to add the code ONCE to each page on your site. Please note out rule about one page including any iframes or other such multiple page display methods. Your code should only be visible and more importantly be able to be refreshed once per page at a time. Also please note that auto-refreshing pages cannot carry our code, it is unfair and will lead to an immediate account termination (Our site auto-checks daily for unusual refresh rates and impression/click patterns).


How do I change my details or re-find my password?

If you want to change your email address, name or password you can do so by logging into your account and use the top menu to go to Account>Edit Account.

If you have lost or forgotten your password you can select Users>Password Reminder after a failed login to get a password sent to your registered email inbox (if it does not arrive check you spam folders and settings!).

If you are having trouble logging-in then please check you areusing the correct username and password. We recommend clearing your browser cache and cookies then reloading your browser before re-trying your username and password. If you still cannot login then request your password vis email.

How can I target my advertising better?

When you start your ad campaign you can specify the categories of website you wish your advert to be displayed on. You can also specify on or more countries to display your ad in or select 'world' to display in all supported countries (UK, USA, AUS, CAN, NZ and the EU).

en adding the exchange code to your site you can also narrow the categories of site you wish to display advertising banners from. There are 26 categories to choose from so you can be sure that your site is seen by the right people!


How do I get the exchange html code again?

In yor account use the top menu to navigate to Ads>Select Ad Size>Get Exchange Code. This will give you the exchange code for the size of banner you are displaying on your site.


Where can I access the Banner Builder?

Once logged into your account you can access the banner builder via a text link on the green bottom menu. You can also instantly access this help page from the same menu


Why is my banner awaiting approval?

In order to maintain the quality and safety of our banner network, every uploaded banner is manually reviewed by an admin before being set live. This helps to protect every site in the network from unsuitable material. We always aim to review banners at least twice per 24 hours. Please do not contact us to ask about unauthorized banners unless at least 24 hours have passed since submission.